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- Make My Trip, www.makemytrip.com
- RUPAK AGARWAL's review
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| Ease Of Navigation | 1/10   |
|---|---|
| Value for Money | 1.5/10 |
| Overall rating | 1.3/10 |
By RUPAK AGARWAL on 1st Apr 2007
| Ease Of Navigation | 0/10 |
|---|---|
| Value for money | 0/10 |
| Overall value | 1/10 |
 RUPAK AGARWAL's recommendation | |
The call centre personnel are polite and helpful.
The call centre personnel are polite and helpful but seem to be totally ineffective.
I was trying to book 4 air tickets through the Make My Trip website, dated 05/03/07, and to my surprise the air ticket was not confirmed but money was withdrawn from my credit card. It took 22 full tension filled days until 27/03/07 to sort out the matter. The biggest problem is that they don't bother to acknowledge by fax or email.
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