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Picture courtesy of Matt Black.
| Content | 4.6/10   |
|---|---|
| Reliability | 5/10 |
| Customer Service | 5.5/10 |
| Speed Consistency | 5.5/10 |
| Value for Money | 5.1/10 |
| Overall rating | 5/10 |
By yehee on 30th Mar 2007
| Content | 0/10 |
|---|---|
| Value for money | 0/10 |
| Overall value | 0/10 |
 yehee's recommendation | |
This company began with good intentions, I'm sure.
Without notification (although told I was sent an email) they changed the price plan from £14.99 + a decreasing Gig usage (£4 first gig, £2 second gig, £1 third gig etc) to a flat rate of £1 per gig. Noticed it in the first month and cost me an extra £25!
On complaining to the company, the member of staff I spoke to was dismissive of my problem. I have looked into this, and an email does not form a contract without the recipient replying, and even then it is arguable grounds.
The costs can be extreme on this new price band, and also their compassion for customers who have been stung by their changes has been less than noble!
Based on my experience with Seriously Internet, I can not recommend them.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 1 | 0 |
Total Respect: +1
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