Lor300's Review of Talk America
28th Mar 2007
Overall Rating
- Value for money
Not founded.
Bad Points
Overcharge
Bad quality of connections
Bad customer service
General Comments
They started to charge me for a line that was disconnected 2 years ago.
They changed rates without any notice. On the bill it had a string of other charges without any explanation. The signal quality was absolutely horrible: noise, delay and echo etc. If you try to reach customer service you have to speak with a stupid machine or wait at least 15 minutes to be connected to a human. Also, you have to call customer service only during work time i.e. you have to spend your work time fixing the headache.
Talk America have changed business names 4 times in the last 5 years!
I remember "FoneTel", "LDMI" and "Cavalier". I forget what they were called before "FoneTel".
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