Samsung SyncMaster 753S Review

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Samsung SyncMaster 753S
3 stars
Average rating for this product is: 3 out of 5

From 11 ratings and 11 reviews

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Vikram.'s Review of Samsung SyncMaster 753S

26th Jun 2003

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Quality
    0.5 stars
Good Points

Superb colour, contrast and sharpness


Bad Points

Impossible to get even decent screen geometry. A major problem with this model.... Too many bad points more than negate the richness of the image.


General Comments

The problems mentioned with the SyncMaster 753s are NOT unique. They exist in ALL of them. My unit showed a terrible vertical wave-like distortion throughout the screen straight out of the box! Also, the 753s has too much of a downward "pull" in the image exactly at the top centre. I was told that this is "normal" for a conventional CRT monitor. It does exist in the 750 also, but it is negligible. In the 753s it is nearly 1mm downward!!

I received no reply from Samsung Corporate office even after contacting them in writing through the web site. The local service centre was not sure what the problem was. I spent several hours with them at the service centre comparing different 753s pieces. I pointed out that the centre pull existed in all 753s monitors.

However, the wave distortion was unique to my brand new purchase. It was was resolved only after replacing the entire picture tube. All this within 4 days of purchase. Absolutely pitiful for Samsung.

From what I have experienced, it seems as though Samsung has found a way of forcing users to go in for the expensive flat screen CRT monitors.

On the whole, I am horrified with the whole experience. Samsung MUST replace recall all 753s monitors and replace them unconditionally.

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Members' Comments onVikram.'s Review

  • kis. on 18th Jul 2003

    Syncmaster 957mb and 959nf have exactly the same problems. I really, really don't get why Samsung haven't developed a way to adjust the horizontal lines...My new 959nf pulls down with about one mm! And there's no way to correct this!!!

  • haripn Rank: Corporal on 10th Aug 2003

    HELLO, WHAT THE ABOVE USER HAS MENTIONED IS REALLY TRUE. IN SYNCMASTER 753S THE GEOMETRICAL POSITIONS ARE A WAIST. IMAGE IS BLURRY. SERVICE PEOPLE CANT WORK OUT THE PROBLEM. THEY ARE NOT READY FOR A REPLACEMENT TOO. THE BUYER HAS TO SUFFER EVERYTHING. THE MONITOR IS BRAND NEW AND BAUGHT IT ONLY LAST WEEK. THE PROBLEMS HAVE STARTED TO ARISE THE NEXT DAY OF PURCHASE AND SAMSUNG IS KEEPING QUIET EVEN AFTER CONTACTING THE COMPANI ONLINE.

  • vebo on 6th Jun 2004

    Yes, I have the same problem with 959NF, a downward "pull" in the image exactly at the top centre. I bought this monitor about one week ago, and for this kind of reason I must tell you I'm really desapointed.

    I have at work a more cheaper 19" Hansol monitor with Samsung DynaFlat Tube (1280x1024@85Hz), but is almoust perfect on horizontal side. I mean, this is not "funny"? I bought a Samsung monitor with Diamontron tube to work at 1600x1200@85Hz and of course for a higher price, but I wasn't expected to have this kind of problems.

    I wrote to Samsung Service and I'm realy curious with what answer they will give me.