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Picture courtesy of Sammy.
| Flight on time? | 7.1/10 |
|---|---|
| Customer service | 5.6/10 |
| Comfort on flight | 5.7/10 |
| Quality of food | 6.2/10 |
| Value for Money | 5.2/10 |
| Reviewer Rating | 5.5/10 |
| Overall Rating | 5.4/10 |
By Sue Stenton
on 27th Mar 2007
| Flight Date | February 2007 |
|---|---|
| Flight From - To | London - Hong Kong |
| Ticket class | Economy |
| Flight on time? | 10/10 |
| Customer service | 10/10 |
| Comfort on flight | 10/10 |
| Quality of food | 10/10 |
| Value for money | 10/10 |
| Overall value | 10/10 |
| | |
An airline that treats its passengers as valued customers
None
From the moment we checked in till the time we landed in Hong Kong, we were treated like cherished customers with Air New Zealand. Nothing was too much trouble and the cabin crew were very professional and attentive. A huge plus factor is the amount of space in Economy. My husband, who is 6'4, fitted comfortably into the seat and had plenty of space in front of his knees -normally he has to seat with his legs at odd angles due to lack of space.

| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
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