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| Value for Money | 2.1/10  |
|---|---|
| Reviewer Rating | 2/10 |
| Overall Rating | 2.3/10  |
By jonathan kelly
on 24th Mar 2007
| Value for money | 8/10 |
|---|---|
| Overall value | 8/10 |
 jonathan kelly's recommendation | |
Nicely laid out bill.
Payments when you want to make them.
Scare stories about the price.
A young man knocked on my door one weekend and offered me £35 off my electric bill if I changed to British Gas. I took up the offer, as it seemed to have no drawbacks at all. About a month later a final bill arrived from my previous supplier, and a date for the connection to British Gas arrived. I noticed that the new rates, although lower at night, were much higher during the day. My neighbour confirmed that British Gas were the most expensive. I phoned my old supplier and I was told there was nothing that I could do for a month, then I could change back if I wanted. I decided I may as well sit it out for the first quarter, to see what would happen, as the £35 saving I was offered is possible after a one year connection. I would give British Gas a try.
Well, my first quarterly bill has arrived, and guess what?... It is the same as last year! All the stories were just that - stories. It was also interesting to note that a 10% reduction is to take place, which would make my next years bill 10% less than the two previous ones.
It was interesting to note that my estimated usage payment of £45 a month was over the top for a whole year, as in the summer only, a third of the power is used by me. Previously with EDF, the monthly payment was only £30. I wrote a letter to British Gas about this situation, and I told them "as they said they were to reduce my bills, that I certainly will not be paying more than what I had been paying previously". They ignored the letter, and it is noticeable on my first bill that they want me to continue to pay £45 a month, even though it has never been paid.
Overall, the changeover has been smooth, and the offer of a 10% reduction in the future is excellent! If the £35 reduction comes through at the end of my first years usage, it will have been a good move to British Gas. So do not believe the hype that 1 million people have left the company because of it, and it seems it was all nothing but bad publicity - nothing to do with the reality.
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jonathan kelly
on 19th Mar 2008