Norton Internet Security 2005 Review

Watch this item
Norton Internet Security 2005
3 stars
Average rating for this product is: 3 out of 5

From 2 ratings and 2 reviews

Thumb down 0% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item

sjhartland's Review of Norton Internet Security 2005

Overall Rating

1 stars
  • Value for money
    1 stars
  • Ease of Set Up
    2.5 stars
  • Time Software Used
    Over 1 Year
  • Ease of Use
    2.5 stars
Good Points

Fairly easy to use, the software helps you through various options


Bad Points

Support is terrible
Allowed Adware onto the PC
After finding adware, could not remove it


General Comments

Firstly and most importantly I would not recommend this Norton product.

Although straightforward to use, it failed to stop adware from getting into my PC, then was not able to resolve it and remove the adware.

Support from the Norton / Symantec web site is awful. There seems to be no structure to the web site so you are following links without finding the information you want. (though there is plenty of opportunity to 'upgrade' or buy the product!!) The contact telephone numbers did not work and despite requesting a call back several times this never happened. 'Live Chat' took over a hour wait before an advisor was free, then they were less than helpful and passed me around to other departments without solving the problem.

I have written a letter of complaint to Norton but after no response, have since sent 3 further letters and still they cannot be bothered to reply.

So despite paying them £38 every year to keep the subscription up to date, they have failed to offer any assistance.

I plan to buy a Mcaffree package instead and remove everything to do with Norton / Symantec from my PC as I have no trust or faith in them.


Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

sjhartland's review has yet to be rated - Be the first!

How helpful did you find this review?


Compare Prices for Norton Internet Security 2005

*Although we endeavour to keep prices up to date, we cannot guarantee these prices will be correct or that they are the cheapest on the internet.