bidz.com www.bidz.com review

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Average Ratings

Ease Of Navigation	5/10
Value for Money	2.9/10
Reviewer Rating	3.1/10
Overall Rating	3.3/10

22% Recommended4 out of 18 Reviews

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Review of Bidz.com www.bidz.com

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By DBR2369 on 20th Mar 2007

DBR2369's Ratings

Ease Of Navigation	5/10
Value for money	0/10
Overall value	0/10
DBR2369's recommendation

Good Points

Great service until i returned the piece of junk ring, only refunded me partially. Out 70.00!! Restock fee & shipping & Customer service deleted my account while i was on the phone with them >Can you believe it?

Bad Points

BEWARE!!!!!!!!

General Comments

I highly advise people to stay away from this site unless you want to be ripped off!

1 Comment on Review by DBR2369 for Bidz.com www.bidz.com

1. BIDZCOM on 18th Oct 2007

   Dear Customer,
   
   When an item is returned you are subject to a 15% re-stocking fee and shipping charges are non-refundable. It all varies from case to case. We have and continue issuing full refunds but they have to fall under our guidelines. We apologize for any inconvenience this may have caused you but we have everything under our help section under returns, everything about it is mentioned there.
   
   Return Policy:
   1. All returns must be made within 15 days of the item's receipt.
   2. We offer a 100% money-back guarantee if the item is not as described.
   3. Some restrictions may apply and are subject to a 15% restocking fee**.
   4. Shipping is non-refundable.
   5. Auction Services such as Ring Resizing or Jewelry Appraisal Reports (JAR) are not eligible for refunds or returns.
   
   
   TO RETURN MERCHANDISE:
   
   You must obtain a valid RMA# (Return Authorization Number) before returning your merchandise
   
   * Log on to Live Help or email the Bidz com Customer Service Center. Or, you can obtain your own RMA number, online, by logging in to your account and clicking on the link Return Item. Along with your UserID and Listing #s, please provide detailed reasons for your return.
   * Upon approval, Customer Service will issue a Return Authorization Number.
   * Refunds will only be issued after a Return Authorization Number has been obtained.
   * Please print the RMA# on the outside of all returning parcels. Packages without a clearly marked, valid Return Authorization Number will be refused.
   * Please DO NOT remove the tag on the item. Once the tag is removed, Bidz will not accept the item for a return.
   
   
   
   Please Note:
   * All Bidz.com merchandise is guaranteed to be as described. This is a full money-back guarantee including the price you paid for the item, as well as shipping. Return Shipping fees are subject to approval and any duties/taxes or customs fees are non-refundable. Other restrictions may apply.
   
   ** A 15% re-stocking fee will apply for any item which is returned as described in the auction listing and shipping is non-refundable.

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