Kastambena Apartments Review

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2 stars
Average rating for this product is: 2 out of 5

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john.'s Review of Kastambena Apartments

24th Jun 2003

Overall Rating

1.5 stars
  • Value for money
    2 stars
  • Food
    1.5 stars
  • Resort
    0.5 stars
  • Accommodation
    0.5 stars
  • Customer Service
    1.5 stars

We totaly agree with brians comments about the kastanbena apartments. we also travelled with Golden sun arriving very tired at 6am with our 3 children to find all the beds had no pillow cases on and the pillows were all old and stained. the smell of the apartments was horrible, a stale damp smell. the floor was dirty and greasy, the curtains were dirty and hanging off the rails. Lights and sockets were hanging from the walls. The shower had green mould on the tiles and the shower mat was dirty and covered in paint.
on looking out of both bedroom windows the view was like a scrap yard, with old gas bottles and smashed-up-sun loungers and old chairs thrown all over the place. The toilet was dirty and the fridge handle was jaggered and very sharp. on seeing the apartment the childern all burst into tears and wanted to go home.
we then decided as a family that we wouldnt be staying in that apartment. We spoke to the Golden sun rep at 9.30am. She inspected the apartment and then spoke to the owner who agreed we inspected our new apartment, which wasbetter than the old one, but not much better, the owner then agreed to clean out the new apartment throughly. We eventually moved in to the new apartment at 4.pm that day. not a great start to our family holiday. The pool was gritty and dirty, and the residents had to clean the pool before swimming in it. the pool toilets and changing rooms were filthy, absolutly disgusting disgusting the smell causing my youngest child to vomit. i definatley wouldn't recomend these apartments to anyone. Cyprus is a nice place but the kastanbena apartments are not!!

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