Written on: 18/03/2007 by leeno (1 review written)
Small and portable.
It doesn't work! Failed after 2 uses and froze up. My partner has one too, and sometimes the voice is too late telling you to take a turning, you would have missed it.
My device froze after just 2 uses, wouldn't go beyond opening screen, wouldn't turn off or do anything.
The TomTom Help phone line is permanently busy.
I emailed them through their website, but they never replied.
Finally, by setting my alarm and phoning first thing, I got a human for support. They had no record of my 2 emails. He advised me to log-on the device to my computer for updates and emailed me the link. I did everything they said, but it didn't work. At least I now had a reliable email contact.
They arranged for the device to be sent to them for repair. A week later they returned it to me saying they found nothing wrong but had replaced the card. I charged it up and found it still had exactly the same problem and did not work. They must have returned it to me without checking it actually worked first.
As rated by real users
" Poor service " Read More
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