American Express Platinum Review

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American Express Platinum go to www.americanexpress.co.uk
3 stars
Average rating for this product is: 3 out of 5

From 9 ratings and 25 reviews

Thumb up 60% of users recommend this product

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mazb19's Review of American Express Platinum

16th Mar 2007

Overall Rating

1 stars
  • Value for money
    2.5 stars
  • Loyalty scheme
    Yes
  • Used card for
    0 - 6 Months
  • Customer service
    1 stars
Good Points

Travel Insurance Policy is extremely comprehensive (and call centre staff were helpful).


Bad Points

Cancelled cards when they shouldn't have done so, and not reordered new ones
Takes a long time - 10 days to receive your card
Pre spending limit of £1,000, which they do not tell you about. Therefore if you spend more than this in the first few months, the card will be denied
Don't place the customer first


General Comments

After 15 days of poor customer service, I have now cancelled my card, and I will hopefully receive a refund of my membership fee.

American Express need to become less arrogant!

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