cable forum http://www.cableforum.co.uk review

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Average Ratings

Value for Money	5/10
Overall rating	1/10

Not Recommended

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Review of Cable Forum http://www.cableforum.co.uk

• Review 1 of 1

By chrishoggy on 14th Mar 2007

chrishoggy's Ratings

Content	8/10
Value for money	5/10
Overall value	1/10
chrishoggy's recommendation

Good Points

This forum has a very good layout and a vast knowledge base. It is full of useful info for Virgin Media / Cable customers, and has a good support network.

Bad Points

The forum has a bizarre way of moderating it's content. The moderation team are either misinformed or instructed to delete content that relates to web TV / internet broadcasts. The mods seem to allow some users to post bad/illegal/poor content, yet ban others for simple errors or content they feel "may be" bad/illegal/poor in error.

General Comments

I was suspended from posting after a dispute over a link I posted. The link was to a directory of internet TV channels wwitv.com . This web TV directory has been established for over 10 years, and is a fully legal site that has the full cooperation of the channels it links to. I was eventually banned from the site after re-registering in order to try and defend myself/question their decision. It seems the moderation team will not listen to reason, and delete all content that questions their mistakes. IMHO the site itself is good, but be aware that they will ban/suspend members who do not agree with a moderators decision. There is no right to appeal against a moderators decision, and no way of allowing the members to publicly question them.

3 Comments on Review by chrishoggy for Cable Forum http://www.cableforum.co.uk

1. MintZ on 9th Apr 2007

   I have read your review chrishoggy and you were rightfully banned for publicly bringing the forums into disrepute. It is not right for members of a forum to argue and question the people who run it, use of any forum is a privilege and not a right, some people seem to forget this. I have been to the website in question and having read their terms and conditions, they do have an appeal process, you appear not to of appealed through the proper channels and I do not blame any moderator banning someone for arguing with them publicly like that. You should of discussed the matter in private with them.
   
   But thanks for providing the link to this forum, It looks like a good forum, think I might register.

2. chrishoggy on 11th Apr 2007

   Although I agree with your comment about "use of any forum is a privilege and not a right" , these are "public" discussion boards. I do fully understand how these things work as I moderate on several forums, as well as running my own sites and forums. Your comment that I was banned for "publicly bringing the forums into disrepute" is a little bizarre, and untrue. There was no "public" argument, no flaming, or posting of any banned content. Written proof (from the owner of wwitv.com) that the link I posted was legal and complied with all known laws, was not enough for them. Like I said in my review, the moderation team are either misinformed on the legalities of web TV broadcasts, or they are instructed to remove links to them (something not mentioned in their terms). Yes the terms state there is a right of appeal , but in reality this right does not exist (as I found out). Moderators should not act on personal opinions on matters relating to legality of posts, they should act on the T&C of the site and facts. If they are unable to to this, then they are not acting in the best interests of the board they are moderating.
   I and many 1000's of others find this site very useful and informative. But in my opinion, the site is lacking in it's appeals, knowledge base (used for moderating) and moderating system as a whole.

3. MintZ on 13th Apr 2007

   I am sorry but nothing you have said makes me think otherwise. You were rightfully banned. You did not go through the proper appeal process, you started to publicly argue with them, regardless if you feel you are right or wrong, no moderator or forum owner is going to allow for someone to start arguing with the moderators like that publicly and if you are a moderator yourself, you will know that you are not there to justify your decisions to anybody. You also seem to forget that a moderator has every right to move or delete anything with or without an explanation their terms and conditions also points this out.
   
   I've been registered on this forum a few days now and I think its a great forum and I have no issues with any of the moderators but then again, I haven't started to argue with them over any decisions they had made. This is where you got off on the wrong footing.

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