Mirai DTL-532W100 Review

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Mirai DTL-532W100
2.3 stars
Average rating for this product is: 2.3 out of 5

From 0 ratings and 2 reviews

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timbotambo's Review of Mirai DTL-532W100 LCD Television

5th Mar 2007

Overall Rating

0.5 stars
  • Value for money
    2.5 stars
  • Image Quality
    1.5 stars
  • Features
    0.5 stars
  • Time LCD Television Owned
    1 - 6 Months
  • Sound Quality
    1 stars
Good Points

Cheap


Bad Points

Picture quality, sound quality, reliability, warranty service


General Comments

You get what you pay for! I though I was being clever when I broke the cardinal sin of spending under £500 for a 32" LCD TV. I have regretted the decision ever since! From the poor picture quality (my CRT is better) and the broken scart sockets, to the cheap unresponsive remote, it had been a complete catalogue of errors with the Mirai DTL-532W100. Yes it has a warranty service but the woefulness organisation beggars belief. I thought getting the unit repaired would be easy but time and time again they have lost my order, failed to pick up my TV, failed to drop of my TV, failed to call back etc. I even had to resort to taking a day off and delivering the TV myself to their repair centre in some industrial estate without a word of thanks or apology for their failure to pick it up. Then, they attempted to deliver it back without telling me, so I took the next day off work at my own expense and guess what ..never turned up! Numerous phone calls went unanswered as they are always "experiencing high call volumes".


My advice is stay away from this TV and RepairTech and find a quality brand name from a store!! When you do buy, check the warranty service and ensure RepairTech won't be the repair agent.

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Members' Comments ontimbotambo's Review

  • Tadhgster on 10th Mar 2008

    I've had unanswered calls, promises of repairs, "we'll call you back" and have never received a call back. I now refuse to get off the phone until I get a proper response. I've been without TV from October 2007 until now March 2008. They finally said they'd sent a replacement last Friday. Nothing arrived so I got on to them. They denied they ever said this as they can't do this as I'm in Ireland. And then what did they do. "We'll send you out a replacement by Friday". I won't hold my breath. Please do not buy one of their tvs. It's not worth the hassle.