poo123's Review of Powergen
4th Mar 2007
Overall Rating
- Value for money
None that I can think of!
Bad Points
Everything.
General Comments
They sent frequent letters saying that they were increasing our monthly direct debit. We were never in credit, despite paying £45.00 per month (we live in a two bedroom flat and always try to be energy efficient!). We were with Powergen for approximately 2 years, and on top of paying our monthly direct debit, we settled our account in full twice, at a cost of £123.00 and £65.00, to try and get back in credit. You have to hold for hours to get through to them (on a peak rate number).
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