angrykid's Review of Haddon House
2nd Mar 2007
Overall Rating
- Value for money
None
Bad Points
Company is insolvent and is unable to offer customers refunds, beware, they collected my faulty sofas and didn't refund me my money as the company is bankrupt.
General Comments
Please Please don't purchase from this company. They are still trading while insolvent and owe previous customers money which they will never receive. This company took back my Sofa knowing that they couldn't offer me a refund.
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On average, people found this review very helpful
Members' Comments onangrykid's Review
HaddonH
on 22nd Mar 2007
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I am writing from Haddon House Furniture Ltd in order to provide an update and clarification on recent events at our company.
In November 2006, Haddon House made the decision to exit the Leather Upholstery market, (Just2Sofas brand) due to ongoing difficulties with our suppliers and the many quality issues that have clearly affected our customers. We are now solely focusing on Cane/Conservatory Furniture, which is our original market and one in which the quality of our products and service has been very good. It has to be said that the quality issues we experienced from the leather upholstered furniture did have a severe impact on our customers service levels across all furniture offerings, but we are glad to report that our service levels are now back to the quality our customers in the Cane furniture market expect and deserve. As part of this restructuring of the business, it was necessary for the company to propose a Company Voluntary Arrangement with its creditors. This proposal has since been agreed and the company is trading under normal circumstances.
We would like to take this opportunity to offer our sincere apologies to any of our customers who have been inconvenienced in any way by recent events.
The reorganisation of our business has allowed us to place more focus upon both the quality of our products and the service we offer to you, our customers. We are committed to continuing this improvement and are looking forward to a long and successful future in the Cane/Conservatory Furniture market.