Egg Internet Banking www.egg.com Review

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Egg Internet Banking www.egg.com
1.7 stars
Average rating for this product is: 1.7 out of 5

From 7 ratings and 30 reviews

Thumb down 23% of users recommend this product

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smashman's Review of Egg Internet Banking www.egg.com

Overall Rating

0 stars
  • Value for money
    0 stars
  • Ease of Use
    4.5 stars
  • Used service for
    1 year and over
Good Points

Easy to use web site - view transactions on line.


Bad Points

Staff spout standard replies to your questions which don't answer the particular question you are asking. Same with email. Being forced to pay by direct debit - which they then don't activate properly.


General Comments

Egg insist on payment by direct debit. They then don't activate it until after the due payment date resulting in a hefty interest charge, your card being refused and you supposedly going into arrears.
Having expected them to have organised this properly you don't realise until it's much too late and you've been charged all sorts.


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