Have a picture of Egg Internet Banking www.egg.com?, please send it to us.
Picture courtesy of rickoshea.
| Ease of Use | 4.2/10 |
|---|---|
| Value for Money | 2.4/10 |
| Reviewer Rating | 2.7/10 |
| Overall Rating | 3.1/10 |
By smashman on 1st Mar 2007
| Used service for | 1 year and over |
|---|---|
| Ease of Use | 9/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
Easy to use web site - view transactions on line.
Staff spout standard replies to your questions which don't answer the particular question you are asking. Same with email. Being forced to pay by direct debit - which they then don't activate properly.
Egg insist on payment by direct debit. They then don't activate it until after the due payment date resulting in a hefty interest charge, your card being refused and you supposedly going into arrears.
Having expected them to have organised this properly you don't realise until it's much too late and you've been charged all sorts.
Important, please be aware that:

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