Pix Discount www.pixdiscount.com Review

Overall Rating

None

Order never delivered. Customer service not up to scratch. Phone contact WITH COST!
Refused credit card refund. Requested banking information which my bank advised me not to give out.

What to do about Photoways/PixDiscount/Photobox:

Having experienced the treatment that applied to its clients by Photoways/PixDiscount/Photobox, I have taken the following steps which I want to share with all those in the same situation and who ask themselves what can be done:

- Dispute the charge : I have contacted the credit card department of the bank that has issued the credit card I used for the online payment to PixDiscount and disputed the charge; this means that I informed the bank that this merchant has never delivered the merchandise I paid for; banks keep track of merchants against which they have many disputed charges; my bank refunded me the amount I lost to PixDiscount and now it's up to the bank to pursue or not a get refund from them

- File complaints: I have filed a complaint online with the International Consumer Protection and Enforcement Network (ICPEN) at www.econsummer.gov ; ICPEN is a body that addresses cross-border online commerce fraud. If you live in any of the countries in which Photoways/PixDiscount/Photobox is registered as a company, file a complaint your country's consumer protection body

- Express your opinion and make it as public as possible:
o I have written a concise email containing my experience and my opinion about Photoways/PixDiscount/Photobox to all the names I have in my Address Book and asked all my contacts to forward this email to everybody in their Address Book
o I am posting the current document to all websites I can find where it is appropriate, especially websites and blogs that review, comment or rate online printing services
o I intend to research publications in the pertinent domain and write to them with my experience and a selection of postings of other people who have lost money to Photoways/PixDiscount/Photobox and that I found on the Internet
o I intend to write to all newspapers and TV stations that run a Consumers column or show with this information about Photoways/PixDiscount/Photobox
o I intend to investigate the means of creating a website of the "Photoways Watch" type in which to collect all complaints about this company

- Keep Photoways/PixDiscount/Photobox informed of your activities, but do not discuss, expect or accept anything with and from them, except your due refund, in the manner in which you request it
o I have addressed my email to the following addresses:

If you'd like more information, please do not hesitate to contact me via the comments.
Good luck.