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- First Call GB Ltd
- cpfrang's review
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| Speed of response | 4.1/10   |
|---|---|
| Customer service | 3.6/10 |
| Value for Money | 3.9/10 |
| Reviewer Rating | 3.5/10 |
| Overall Rating | 3.3/10 |
By cpfrang on 23rd Feb 2007
| Speed of response | 2/10 |
|---|---|
| Customer service | 0/10 |
| Value for money | 1/10 |
| Overall value | 0/10 |
 cpfrang's recommendation | |
Relatively quick response (40mins during rush hour).
They have claimed that I didn't follow the advice given by the garage which was not true (but I didn't want to spend my time to follow up the issue, because of maybe £50 I lost); the garage chosen by First Call was not good (alternator had to be replaced again after 4 months; for free this time, but I had to pay for travel and lost lots of time).
Relatively quick response (40mins during rush hour). They have claimed that I didn't follow the advice given by the garage which was not true (but I didn't want to spend my time to follow up the issue, because of maybe £50 I lost); the garage chosen by First Call was not good (alternator had to be replaced again after 4 months; for free this time, but I had to pay for travel and lost lots of time). First Call GB Ltd breakdown cover is cheap, but the performance is accordingly. I will choose one of the bigger companies in the future, because once you are stuck and you are 'covered' by a company like First Call, it gets very annoying (and potentially expensive).
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