platinumaz's Review of Onetel
23rd Feb 2007
Overall Rating
- Value for money
Initial Price, and Broadband service
Bad Points
Customer Service and Billing system
General Comments
Moved from BT to Onetel prior to takeover from Carphone Warehouse, Price was good, and happy to go with them, initially everything was great broadband fine, telephone fine. As soon as a problem occurs you have to call them....and that when it all goes wrong! very very frustrating calls, people are not helpful, if you scream you might just get someone to help, but other than that you just get "sorry sir" in a strong accent making me want to deal with my business in UK.
Am looking for a new provider now..!!!
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