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- platinumaz's review
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| Reception | 1/10   |
|---|---|
| Customer Service | 1/10 |
| Value for Money | 2.8/10 |
| Overall rating | 1.5/10 |
By platinumaz on 23rd Feb 2007
| Value for money | 5/10 |
|---|---|
| Overall value | 2/10 |
 platinumaz's recommendation | |
Initial Price, and Broadband service
Customer Service and Billing system
Moved from BT to Onetel prior to takeover from Carphone Warehouse, Price was good, and happy to go with them, initially everything was great broadband fine, telephone fine. As soon as a problem occurs you have to call them....and that when it all goes wrong! very very frustrating calls, people are not helpful, if you scream you might just get someone to help, but other than that you just get "sorry sir" in a strong accent making me want to deal with my business in UK.
Am looking for a new provider now..!!!
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