lwahlestedt's Review of Cingular Mobile Phone Network
22nd Feb 2007
Overall Rating
- Value for money
- Signal Coverage
- Time with NetworkOver 1 Year
None
Bad Points
Everything
General Comments
I just switched from Cingular to Verizon. We did so after:
1. Way too many dropped calls. Once we were at a Dolphins game and there was no network coverage. This cost us about 5 hours of trying to find each other. When there is coverage the reception is terrible.
2. We had problems with one of our phones always forwarding to another phone on our family account. I spent about 6 hours on the phone trying to fix this and it never was fixed.
3. The customer care people were extremely rude and incompetent. Once after being on the phone for 45 minutes they hung up on me and didn't return the call.
Our phone service with Verizon is much better. No more dropped calls. I haven't had to call customer service either and I guess thats a good thing.
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Members' Comments onlwahlestedt's Review
JenniPhan
on 10th May 2007
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I disagree. I switched from Verizon to Cingular about six months now and I love it. Verizon has great customer service don't get me wrong but I was getting so many dropped calls! At first I thought it was my phone then I upgraded phones and it was still happening. So I asked around and found out that two of my friends were experiencing the same thing! I live in a fairly new development and Verizon absolutely sucks in this area! I switched to Cingular and now I have no problems!