Bugibba, Bugibba Holiday Complex Review

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Bugibba, Bugibba Holiday Complex
1.9 stars
Average rating for this product is: 1.9 out of 5

From 4 ratings and 23 reviews

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angela moss's Review of Bugibba, Bugibba Holiday Complex Malta

22nd Feb 2007

Overall Rating

0.5 stars
  • Value for money
    1 stars
  • Board Basis
    Half board
  • Accommodation
    0 stars
  • Food
    1.5 stars
  • Location
    1.5 stars
  • Date of stay
    October 2006
  • Tour Operator
    Not supplied
  • Customer Service
    2.5 stars
  • Resort
    1.5 stars
Good Points

Maltese people are lovely, always are. You are close to the buses and so you can get about easily.


Bad Points

Hotel was dirty, I have never stayed in a place as bad as this ever! The location is very grubby, pavements are dog fowled, you have to look down where you walk. Food is very basic, fruit drinks machine was not looked after and kept letting out coloured water.


General Comments

We had two rooms at the Buggiba Holiday Complex because we were away with our parents, we asked for tea making facilities, beware this only gives you a kettle, two cups and a spoon if you're lucky. Mom's kettle blew the electrics!
We both had ants running around the rooms, they are only small ones.
Loos were leaking on the bathroom floor, we tried to get a man to fix the problems we were having only to find he was very busy with everyone else. The kettle was replaced, the electrics fixed, still ants everywhere, curtains stunk of cigarettes, loo still leaked all over bathroom floor, we had to use towels to make it none slip, my parents are in there 70's.
Creepy crawlies were running around the dining room floor and getting trodden on, the same ones were still on floor days later.
Time share sellers came knocking on our door promising a wonderful day out to the sister hotel, yes it was fantastic but we had to suffer the very hard sell of time share but of course, they don't tell you that is what it is, you find out too late. We love Malta, don't go to this hotel, you will regret it.

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Members' Comments onangela moss's Review

  • sharronl1 on 16th May 2007

    I went to the Bugibba Holiday Complex with my 2 sons in May 2007. It was not good at all! staff were so friendly but the hotel is very dirty, furniture and fittings falling to bits, most of the lights did not work and one of my sons had a shock from one. If you have a holiday booked here, try and change it, we complained and had three different rooms in 1 week, they are all the same. Beds were so old and lots of people complained that there were fleas in the beds. All of us got bitten. Some air con worked, some didn't and in one room, it was so noisy you could not use it. Lifts felt very unsafe and there was a smell in the bathroom like maggots! The bar man informed me that the BHC closes in October and is to be demolished in January next year, so the chance of them making any improvements to it are zero.