Lloyds Bank Platinum / Gold Current Accounts Review
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From 3 ratings and 14 reviews
29% of users recommend this product
macca160670's Review of Lloyds Bank Platinum / Gold Current Accounts
20th Feb 2007
Overall Rating
- Customer Service

- Ease of use

Easy bank to use
Bad Points
Can cost a lot if you don't listen closely and ask questions
General Comments
I went into my branch about 12 months ago. They took me to a side room and said they could save me money. Before I knew it I had upgraded my account. It wasn't until a month later, that upgrading meant I paid a monthly fee, as I wasn't leaving enough money in the account (well it was a current account! Who keeps spare money in them?)!! I cancelled the upgrade immediately, and I happily went back to a normal current account.
More recently I was looking to have a short term overdraft limit. I was looking for £4k, and it came to light that having £4k on overdraft was cheaper than paying for a car on credit card, and cheaper than having a car loan... Excellent I thought. Yet again I was being persuaded to upgrade my account, and was being told how the overdraft interest rate would be lower etc. I asked the girl at Lloyds to explain, and she told me on a current account the interest rate would be 1.44% per month, and if I upgraded it would be just over 1%. What was the downside I thought? And when pushed, the girl explained that for the first three months to have an upgraded account would cost me £10 a month, and thereafter £15 a month ... so how is that cheaper again?? Well, I'd get free AA cover (I already have it on my new car), free travel insurance (which I get with the holiday company I use)...
So to cut a long story short, it will cost me £69 for a year to be £4k overdrawn on my good old current account, yet if I upgraded my account it will cost me £169 for the year?! The girl on the other end of the phone eventually said "do you want the overdraft or not"!! Yep I wanted it, but I think I'll keep my current account thanks.
Ask lots of questions when you are opening any of the Lloyds Bank Platinum Gold and Current Accounts.
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