Kwik Fit Tyre and Exhaust Centre Review

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Kwik Fit Tyre and Exhaust Centre
1.7 stars
Average rating for this product is: 1.7 out of 5

From 12 ratings and 45 reviews

Thumb down 24% of users recommend this product

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soundman33's Review of Kwik Fit Tyre and Exhaust Centre

19th Feb 2007

Overall Rating

0 stars
  • Value for money
    1 stars
Good Points

Convenient locations for a well known brand, parts delivered quickly.


Bad Points

Just about everything else you can imagine. Don't waste time going. The tyre and exhaust specialist that can't fit exhausts.


General Comments

I took my car to Kwik Fit in Aberdeen earlier this year to get a full exhaust system fitted. I chose Kwik Fit despite knowing better because my small local garage was fully booked for the next week and a half. The system was fitted in a few hours and I went back to work. When I arrived home I realised that the exhaust was blowing at the manifold at the front of the car. The next day I took it back and they booked it in for the morning. A young fitter advised me that they needed to fit a gasket on it "something which I would imagine they should have done in the first place". Anyway, second time lucky. The following day the exhaust starts blowing again. I took the vehicle back to Kwik Fit for the 2nd time, wast a good 2 hours getting back to work. After the 2nd fitting the exhaust started blowing AGAIN. I went back a third time and guess what. The following day it starts blowing. To top it all off at no point did anyone say sorry. It was more like they were doing me a favour. Also I can find no address to make a complaint to, funny that.

I am now going to book my car into my other regular garage because I feel a 4th visit would only make me more angry.

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Members' Comments onsoundman33's Review

  • Mike121 Rank: Lance Corporal on 21st Aug 2007

    For complaints to Kwik-Fit go to there web-site and use contact there and send a strong complaint about service received and ask what do they propose to do about it.

  • zetec Rank: Lance Corporal on 20th Sep 2007

    They are able to order in OEM parts so tell them to do this at their cost, my advice is to say you are going to the local paper because they wont want bad publicity.