Carphone Warehouse Fresh Freedom Review

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Carphone Warehouse Fresh Freedom
1.6 stars
Average rating for this product is: 1.6 out of 5

From 2 ratings and 18 reviews

Thumb down 33% of users recommend this product

Best Price: £FREE !

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sergentcolon's Review of Carphone Warehouse Fresh Freedom

10th Feb 2007

Overall Rating

3 stars
  • Value for money
    4 stars
  • Tariff Features
    2 stars
  • Time spent with Tariff
    Over 1 Year
Good Points

Cheap tariff


Bad Points

no frills service, number porting a nightmare


General Comments

I bought a sim from Carphone Warehouse's Fresh Freedom and tried to port my number over, didn't work, rang customer service, useless, went back to local shop and they rang and gave me a new date for porting, didn't happen. Went back to shop again the guy in the shop spent over an hour on the phone being transfered back and forth between different departments, even he lost his rag with them in the end and asked for their names so he could report them. They finally gave up on the original sim and gave me another one and this time the number port worked, but it took over a month from start to finish. They did give me £20 worth of call credit by way of apology but it was a load of grief. My recommendation is don't port a number, or if you do be prepared for a lot of grief.

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