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- Carphone Warehouse Fresh Freedom
- sergentcolon's review
Have a picture of Carphone Warehouse Fresh Freedom?, please send it to us.
Picture courtesy of hessleaded.
| Tariff Features | 3.4/10   |
|---|---|
| Value for Money | 4/10 |
| Reviewer Rating | 3/10 |
| Overall Rating | 3.3/10 |
By sergentcolon on 10th Feb 2007
| Time spent with Tariff | Over 1 Year |
|---|---|
| Tariff Features | 4/10 |
| Value for money | 8/10 |
| Overall value | 6/10 |
 sergentcolon's recommendation | |
Cheap tariff
no frills service, number porting a nightmare
I bought a sim from Carphone Warehouse's Fresh Freedom and tried to port my number over, didn't work, rang customer service, useless, went back to local shop and they rang and gave me a new date for porting, didn't happen. Went back to shop again the guy in the shop spent over an hour on the phone being transfered back and forth between different departments, even he lost his rag with them in the end and asked for their names so he could report them. They finally gave up on the original sim and gave me another one and this time the number port worked, but it took over a month from start to finish. They did give me £20 worth of call credit by way of apology but it was a load of grief. My recommendation is don't port a number, or if you do be prepared for a lot of grief.
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