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- alarm man's review
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| Customer Service | 1.6/10   |
|---|---|
| Value for Money | 1.6/10 |
| Overall rating | 1.6/10 |
By alarm man on 8th Feb 2007
| Have you made a Claim | Currently Claiming |
|---|---|
| Reason for going with this company | Cheapest Quote |
| Cover Taken | Comprehensive |
| Driver Type | Male Driver |
| Previous Insurance Company | Can't Remember |
| Customer Service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 alarm man's recommendation | |
None come to mind
Communication problems
I have been waiting a week for them, to speak to their engineer and return my call. Despite several calls to them, including two to complain, I still have had no word. I wonder if this is the type of customer service Sir Richard would expect? I doubt it! In the event of a claim, Virgin Car Insurance become a bit daft!
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