Bristol Trade Centre www.bristoltradecentre.com Review

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Lisawc's Review of Bristol Trade Centre www.bristoltradecentre.com

7th Feb 2007

Overall Rating

0 stars
  • Value for money
    1 stars
  • Customer service
    0 stars
Good Points

None


General Comments

I put a deposit on a car on Sunday 28th Jan, the car did need a few things doing, the front bumper and headlight had to be replaced, the windscreen repaired and the rear bumper needed a respray. They agreed that I could pick the car up the following Saturday and everything would be done on it. During the week I was waiting I went to the DVLA to get my plate transfer done (as they don't do this) and I was given a copy of the new MOT they had done, which they had given me, but they purposely did not give me the advisory sheet but the DVLA did. It warned that the rear brakes were very thin, so I went back to BTC to request this work to be done, it was the day before I was due to pick up the car, but I knew that brakes only take a few hours to do and parts are readily available in the area. On going back I saw the car I had purchased and no work whatsoever had been done on it, so I knew it wouldn't be ready the next day, but I was promised it would be. So come the Saturday I went to collect it, I stood waiting for over an hour and a half before someone came to admit to me that the car was not ready - a manager then promised me it would be ready by Tuesday. Tuesday came so I phoned them and the car was still not ready, come Wednesday (a week and a half later) I called again and was told that they were waiting for the headlight that they had just ordered and that it would still not be ready - who knows if I will ever get the car this month.
The place is beyond a joke, if you want a far better service please go to Bristols Car Supermarket, I don't think you'll find any bad reviews on them here, I certainly wont being going back to BTC.

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