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- BCTHATER's review
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Picture courtesy of James Irvine.
| Speed Of Loan | 6.3/10   |
|---|---|
| Customer service | 4.4/10 |
| Value for Money | 3.2/10 |
| Reviewer Rating | 4.1/10 |
| Overall Rating | 4.3/10 |
By BCTHATER on 7th Feb 2007
| Customer service | 0/10 |
|---|---|
| Value for money | 0/10 |
| Overall value | 0/10 |
 BCTHATER's recommendation | |
None!
Unhelpful... Never respond to letters sent, even when they are sent recorded delivery.
I used BCT to buy my Peugeot 206. They took over two weeks to sort all the paperwork out, and said they were short staffed. After two weeks of me complaining, they admitted losing my paperwork and asked me to submit it again. When they eventually sorted it, they said my APR was only 15%, but when I got the paperwork it said 29.9%. So I called British Credit Trust, and they were very rude and unhelpful.
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