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- caspercl's review
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| Speed of Application | 3.8/10   |
|---|---|
| Customer Service | 1.2/10 |
| Value for Money | 0.7/10 |
| Reviewer Rating | 0.7/10 |
| Overall Rating | 0.7/10 |
By caspercl on 5th Feb 2007
| Loan Rate | 0 |
|---|---|
| Value for money | 0/10 |
| Overall value | 0/10 |
 caspercl's recommendation | |
None
Empty promises
Unhelpful staff
After applying for a loan of £3000 with them, I was told I was guaranteed one and had to pay the £49.50 fee. Being quite keen to get the money, I paid it, only to receive a letter 2 days later saying they could offer me £2000 with a guarantor.
I have requested the fee back from Tenants Loans, as this was longer than 6 months ago, and by law I am entitled to it if I have not taken one of their loans. However, 8 weeks later, I am still waiting.
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Rupertpower
on 30th Apr 2007