Scotties Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 0 ratings and 6 reviews

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uttanu's Review of Scotties Car Hire

3rd Feb 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Country & City of hire
    New Zealand, Auckland
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    Jan 2007
  • Condition of vehicle
    Poor
Good Points

The rates that Scotties advertises are rock-bottom cheap.


Bad Points

Beware of this company, it practices bait-and-switch. We made a booking on-line, confirmed by the company itself via email. On arrival, there was no one in the office. After waiting for a while, a woman showed up, claimed not to have any record of the booking but that we could take the (rather nice) car that was sitting there, which a young man proceeded to clean. Then the owner showed up, disappeared for 20 minutes upstairs and had a fight with the woman, then came down to claim that no car was available and that the booking had been made through their Canadian agents, which he proceeded to berate. He could get us a car but we would have to go to the airport and he tried everything to make us go away. He was unpleasant, defensive and evasive. Fortunately, we had a back-up reservation with Avis and we ended up paying more money but getting satisfaction from Avis.


General Comments

Beware of this company.

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