elize's Review of Kenya Airways
29th Jan 2007
Overall Rating
- Value for money
- Flight From - ToLondon - Johannesburg - London
- Flight on time?
- Comfort on flight
- Flight DateJan 2007
- Ticket classEconomy
- Customer service
- Quality of food
Very friendly service, good legroom on long-haul flights, good in-flight entertainment.
Bad Points
Food is okay, but truly nothing special.
General Comments
I had my doubts about using an African carrier but decided to give Kenya Airways a go since they were the cheapest. I was never sorry. The long haul flight from London to Nairobi and the one on the way back for that matter, had lots of legroom and a personal TV on the seat in front of you. It had a choice of ten recent movies and a lot of other programmes. Being 1.83m tall, I was even offered a seat at the emergency exit to make my flight more comfortable. The flight crew were all very friendly and pleasant and delivered excellent service.
The flights from Nairobi to Johannesburg and back had less legroom and looked much more African, the passengers with blankets and cushions were happily chattering to their friends three rows back, but were pleasant none the less and the crew were great.
I would definitely recommend this airline, their product is on a par with much of their bigger named rivals.
On average, people found this review very helpful
Members' Comments onelize's Review
Anonymous101
on 1st Feb 2007pkea711481 on 26th Sep 2008
I found this review helpful because... it was similar to my experience of the airline
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Like you, I would be sceptical about using an African carrier.
Some useful information on this Kenya Airways review!