Custom Car Hire Review

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Custom Car Hire
3.3 stars
Average rating for this product is: 3.3 out of 5

From 2 ratings and 11 reviews

Thumb up 64% of users recommend this product

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Stephen Rollings's Review of Custom Car Hire Car Hire

27th Jan 2007

Overall Rating

5 stars
  • Value for money
    5 stars
  • Country & City of hire
    Madeira, Funchal airport
  • Choice of vehicles
    Excellent
  • Date of hire (month/year)
    December 2006
  • Condition of vehicle
    Excellent
Good Points

The car we received was a brand new VW POLO from Europcar, all ready and waiting, no problems.


General Comments

On arrival at the Europcar desk, everything was going smoothly but the price quoted did not correspond with the price being charged. We had to make a quick phone call back to Custom Car Hire, who then rang back to the Europcar desk to ask why the price differed from the one quoted. They then had to call Europcar head office and then they got back to me to say that there had been an error on their part and they would reimburse me on my return.
This action delayed us by about half an hour.
On my return I faxed the invoice to them and then I received a cheque for the extra amount that I had to pay.
All I can say is that all my dealings with Custom Car Hire have been courteous and true to their word. I would have no problem in using them again or recommending them to anyone else.

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