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- Sheilas Wheels Car Insurance
- traimartin's review
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Picture courtesy of Girl Power.
| Customer Service | 3.7/10   |
|---|---|
| Value for Money | 4.4/10 |
| Reviewer Rating | 3.8/10 |
| Overall Rating | 3.7/10 |
By traimartin on 27th Jan 2007
| Have you made a Claim | Never Claimed |
|---|---|
| Reason for going with this company | Cheapest Quote |
| Cover Taken | Comprehensive |
| Driver Type | Lady Driver |
| Previous Insurance Company | The AA |
| Customer Service | 0/10 |
| Value for money | 8/10 |
| Overall value | 2/10 |
 traimartin's recommendation | |
Cheapest quote.
Lost my original insurance documents twice.
Calls Centres outside the UK.
Although they gave me the cheapest quote, I was asked to send my previous insurance details to them to prove my no claims bonus. I have sent these documents to them twice now, and twice they have told me that they have not received them. This is REALLY worrying, because all my personal and car details were on there, and I now haven't a clue where all my information has ended up.
When I telephone the Sheilas Wheels car insurance call centre, all I'm told is to resend them! Now I don't know if I'm covered or not. I cannot be doing with the frustration of trying to speak to someone in India. Needless to say, when my insurance is due to be renewed, I will be going back to an Insurer with a call centre in the UK, regardless of the cost.
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