HSBC Bank Account Plus Review

Overall Rating

Very easy to open; usually reply within 5 days after you place the request over the internet.

No wonder they are losing money and customers. It is because they keep rejecting them.

Once the HSBC Bank Account Plus had been opened, and all transfers had been completed from my old account to the new account, I felt relieved after all the troubles I had with Natwest, until 2 months later... HSBC decided to close down and block my cash card without warning. I called in 3 times within 5 days to unblock, and the main reason was that head office picked out any applicant, and then they do further searched for over 15 years. If there are any judgements, even those that had been satisfied 15 years ago, they automatically reject and shut down the account, which makes it very inconvenient for account holders not knowing anything, until you go to pay bills or go to a cash point. I've complained to a cashier and now the branch manager, telling them they cannot change their mind after they made the offer. In the policy there is nothing to say they reserve the right to re-credit score any time and reject. What happens to a mortgage once it has been accepted for £85k, then in 6 months time they want the money back?