Have a picture of Barclays Current Account?, please send it to us.
Picture courtesy of Ross G.
| Ease of use | 3.3/10   |
|---|---|
| Customer Service | 1.9/10 |
| Reviewer Rating | 2.2/10 |
| Overall Rating | 2/10 |
By emkate on 24th Jan 2007
| Ease of use | 0/10 |
|---|---|
| Customer Service | 0/10 |
| Overall value | 0/10 |
 emkate's recommendation | |
I am an Australian citizen with a British passport. I have been in England for 4 years, and have thus far banked with Lloyds. My partner has banked with Barclays for much of his life, and we therefore decided to open a joint account. I have no debt, and I am a professional in the financial services industry. I would have presumed Barclays would want me as a customer... However, following numerous phone calls to an unhelpful call centre, visiting branches (where I was assured there would be no problem), I have finally been informed that although I now have a joint account with my partner, I am not eligible for a debit card with that account (although he has had one for the past 12 months), and I am not eligible for a current account of my own.
I am disgusted a business of this scale and reputation, operates (if you can call it that) with such miserably low customer service.
More fool them - my partner has a half million pound property, and we are intending to re-invest in further mortgages, so it is fairly clear we will not be selecting Barclays...
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troubled1
on 24th May 2008