- Review Centre
- Travel
- Travel Services
- Tour Operators
- Thomson Holidays
- carternm31's review
Have a picture of Thomson Holidays?, please send it to us.
Picture courtesy of Joe.
| Customer Service | 3.2/10   |
|---|---|
| Value for Money | 4.5/10 |
| Reviewer Rating | 3.7/10 |
| Overall Rating | 3.6/10 |
By carternm31
on 24th Jan 2007
| Have you booked through this tour operator before? | No |
|---|---|
| Customer Service | 6/10 |
| Value for money | 6/10 |
| Overall value | 5/10 |
 carternm31's recommendation | |
Friendly staff, they gave us a whopping £100 off our holiday and recommended a great place.
Next day, they cut the offer they had given us and waited 2 hours before calling me back.
When me and my partner were searching for our perfect holiday, it was not taken lightly. My partner decided to go to Thompson. He found a great holiday, 11 nights, fully inclusive, no kids. The original price was too high, so they offered us £100 off. Very nice of them, however the next morning when he phoned up to book the holiday they said the offer was only £80 and refused to budge. Needless to say he got very irate and refused the offer altogether. Although their deal was still cheaper, so I decided to still go with them. When I told the lady I would be going ahead, she said she'd phone me back in half an hour. 2 hours later I was starting to get a bit frustrated but she did ring. My concerns are if they are messing me about now, what is it actually going to be like getting there?
Invoice came through yesterday with no offer at all.
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 1 | 0 |
Total Respect: +1
Would you like to see a review that's not being listed?
mia04 on 1st May 2008