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| Customer Service | 9.2/10   |
|---|---|
| Quality of website | 8.5/10 |
| Value for Money | 9.6/10 |
| Reviewer Rating | 8.2/10 |
| Overall Rating | 8.2/10 |
By kychong
on 24th Jan 2007
| Goods purchased & cost | Microphone, £50 |
|---|---|
| Customer service | Excellent |
| Delivery | On time |
| Quality of website | 7/10 |
| Value for money | 9/10 |
| Overall value | 8/10 |
 kychong's recommendation | |
Item was dispatched very quickly. Customer services give very prompt responses (reply time only 30mins!)
I found that my item had previously been opened.
The site looks nice, and is generally easy to navigate. For my item, it was one of the cheapest places. My only gripe was that the packaging had clearly been opened before and the manual was slightly dog-earred, which made me suspicious. However, a very prompt customer service reply assured me that it was indeed new, and ad hoc checks might have meant that they may have opened it themselves to check it. Otherwise, the mic is in good working order. An order tracking page would be nice but, if all deliveries are as quick, not necessary.
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