Dubster20's Review of Mercedes Benz VITO 111CDI LWB Extra Long
20th Jan 2007
Overall Rating
- Value for money
- Length of ownership2 Years
- Performance
- Reliability
- Year Manufactured2004
- Doors5
- Practicality
Good looks, good image.
Bad Points
Dealer never interested, poor dealer service, paint problems, noisy suspension.
General Comments
Since owning this van as a company vehicle, it has been nothing but trouble and has been back to the dealer several times. The build quality is very poor, rust appears as soon as the paint is chipped and gets worse very quickly. The van has been returned to the dealer on 3 occasions for noisy front suspension the strut rubber mounts were replaced first, then a day to track and set up the suspension. The second time the struts and the mounts were replaced and another day off the road to set up suspension. Third time it went back to the dealer they found a missing exhaust bracket, set up and replaced all suspension again, and replaced worn track rod end.
The dealership still refuses to admit there is a problem with the vehicle suspension, it also wears tyres very quickly, and has since developed a crack about 10 inches long in the centre of the windscreen.
All this when it was under 20000 miles !!!
Very poor quality van, very poor after sales service.
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