Banjul, Atlantic Hotel Review

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3.7 stars
Average rating for this product is: 3.7 out of 5

From 2 ratings and 10 reviews

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Giggy's Review of Banjul, Atlantic Hotel Gambia

17th Jan 2007

Overall Rating

1 stars
  • Value for money
    3 stars
  • Board Basis
    Half board
  • Accommodation
    3.5 stars
  • Food
    0.5 stars
  • Location
    0.5 stars
  • Date of stay
    Jan 2007
  • Tour Operator
    Panorama
  • Customer Service
    2.5 stars
  • Resort
    1 stars
Good Points

100% sunshine, room not bad, after we had changed.


Bad Points

There seem to be different rules throughout the Atlantic Hotel to get anything done, the staff will only do stuff for you if you give them cash! For example, to get your fridge open you have to buy 6 drinks, yea right! Another guest only had to buy one, another had his fridge opening thrown in if he hired a towel! Well, when I found all this out, I approached a member of staff who opened it for a £1. They tried to convince my partner to pay an overly inflated price when she tried to upgrade, until I went in there and got a greatly reduced price. Watch your room bill, they put an extra £16 on mine, I wouldn't have noticed, only on the last day they charged me for phone calls and I hadn't even used the phone. Then on checking, we found other drinks bills on ours! Also, please watch the paying of your bill, if you pay by credit/debit card they reduce the even already very low exchange rate, there was a sign put up on the reception desk two days before we were due to leave and the rep didn't tell us about this. What you need to do is go to a bank and get cash to pay your bill to avoid them charging you using an unrepresentative exchange rate favourable to them.


General Comments

A well worn hotel that was just average, staff are fine but the food was rubbish, just basic in the buffet and the a la carte was just awful!

If you are thinking of booking in at the Atlantic, don't do it!

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