Singapore Airlines Review

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Singapore Airlines
★★★☆☆
2.8
44.0% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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lee crew's review of Singapore Airlines

“I have always recommended Singapore Airlines but not...”

★★★☆☆

written by lee crew on 16/01/2007

Good Points
Departure time was near enough 100%.
Plane was clean.
Baggage came off quickly.

Bad Points
Miserable looking staff, especially the senior ones.
Didn't feel particularly child friendly.
Rows/sides missed out on earphone/coffee service.

General Comments
I have always recommended Singapore Airlines but not this time. Their quality of service on the plane, which has always been SIA's strong point, was terrible. I was told SIA are child friendly and there are plenty of things to keep them occupied i.e. colouring books etc. My 2 year old was given a net bag, that kept him occupied for at least 3 seconds.

Trays were left for nearly one hour after people had finished eating. Coffee was taken down one aisle but not the other. I asked for earphones but they ran out when they got to my row. Over 2 hours later, after asking for the third time, I was given some.

Sorry SIA but you really let us down this time and I doubt I will fly with SIA again, having spent the last 15 years flying to Australia with them.

  • New Year 2006/7

    Flight Date

  • London Singapore Sydney

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of food

  • Value For Money

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