HSBC Offshore Banking Review

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 2 ratings and 7 reviews

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123123123's Review of HSBC Offshore Banking

16th Jan 2007

Overall Rating

0 stars
  • Value for money
    0 stars
Good Points

Started off good, really good customer services, but...


Bad Points

There are better offshore accounts out there!!


General Comments

I could not get my money to transfer to another UK mainland HSBC account in my name.

HSBC offshore wanted another kind of 6 digit sort code, whilst HSBC UK said there is just one sort code!?
Then UK HSBC gives loads of international transfer account numbers and swift numbers to give to HSBC Offshore, but there is no facility to enter these details in to internet banking. Phoned HSBC UK 4 times, HSBC offshore 3 times, and all times they said it's the other team not giving me the correct information/asking for the wrong information. When asked if the would discuss amongst themselves, as I clearly was the guy in the middle just trying to spend my own money, the refused and just said they are independent from each other!!??

Since Christmas the customer service seems to have been moved abroad, so I have no idea what they are saying half the time!! And anybody with a UK regional accent, forget it, as they don't understand you either!

Figured out that it's the HSBC's sort code that it doesn't recognise, but it does recognise a sort code from another company!!!!

Also, they charge you £25 per month if you have an account less then £25000 in credit? And also £25 to transfer money to another non-HSBC account, but you cannot transfer to a HSBC account as it doesn't recognise the HSBC sort code!!??

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