Time Computers Review

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stepdavi's Review of Time Computers

14th Jan 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    Laptop
  • Layout of shop
    0 stars
Good Points

None


Bad Points

Everything


General Comments

When I first got my laptop, the spec looked fantastic and a bargain for the price. It worked fine for a bit (noting that it didn't work as well or as fast as my room mates HP laptop, which actually had lower specs, probably because HP use reputable parts and they have a much better build quality). But then everything started going wrong. The CD ROM didn't work, it wouldn't play DVD's, burn CD's or read any CD's at all! I tried fixing it myself; reinstalling drivers and software etc., but with no success. The drive was physically faulty. There were also loads of dead pixels on the screen, which kept increasing over time. I took it into the computer shop and they didn't want anything to do with it because my warranty had expired (literally a couple of days before - it was like it was programmed to break at this time to make Time Computers more money). Anyway, I paid for it because I wanted a working drive, and they sent it off.

I got it back about 3 weeks later, and they hadn't done anything to it! Furthermore, the wireless card didn't work, as I tried to connect to my broadband, and I tried reinstalling the drivers again, for the same faulty drive. By this point I was fuming, so I rang them up and explained to them what was going on, and that I had paid for repairs that hadn't been done. They just wanted me to ring the premium rate technical support line, or contact the courier for insurance, as it was probably damaged in transit... Rubbish. They hadn't offered to insure it in transit. I refused because I'd already paid over £100 for repairs, and God knows how much on their premium rate numbers, and I told them to sort it out. They hung up. In the end I snapped and punched my laptop in the screen (lightly), which smashed... Summing up the build quality of these rubbish computers.

Buy an HP, Dell, Toshiba or other reputable brand, as you will have a much better experience, and it will be cheaper in the long run!

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Members' Comments onstepdavi's Review

  • Anonymous101 Rank: Major-General on 5th Jun 2007

    I agree. I like computers, but I don't like the Time Computers shop, and I wouldn't recommend it.