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- jamesmclean's review
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| Value for Money | 2/10  |
|---|---|
| Overall rating | 1.2/10 |
By jamesmclean on 11th Jan 2007
| Date of hire (month/year) | December 2006 |
|---|---|
| Country & City of hire | London |
| Condition of vehicle | Poor |
| Choice of vehicles | Average |
| Value for money | 0/10 |
| Overall value | 0/10 |
 jamesmclean's recommendation | |
Their online and printed documentation said that I needed a credit card, but I was not told that it needed to be in the name of the driver. I was not allowed to pick up the car, and despite an expensive 60p per minute phone call to Easy Car rental, I was not refunded any money. There is a place on their website which states that the credit card needs to be in the drivers name, but you have to hunt for it. Why would they leave such important wording out of the printed contract?
A complete lose-lose situation. I didn't get a rental car and I lost £100.00.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 1 | 0 |
Total Respect: +1
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