YinLondon's Review of Direct Line Breakdown Cover
11th Jan 2007
Overall Rating
- Value for money
- Customer service
- Speed of response
At the moment of breakdown they responded quickly and decisively.
Bad Points
Repatriated only my car, not our family; Made it hard to find out where the car was and when it would be brought back to UK.
General Comments
We broke down on New Year's Eve outside Brussels and to their credit the Belgian dispatcher was on top of the situation within minutes. We had Eurotunnel tickets for our return to the UK but we couldn't use them because the car would barely move to get on and off the train. Direct Line pushed us to take the ferry which we refused because of gale storm winds so we had to pay for a set of last-minute (expensive) Eurostar tickets. (So much for "peace of mind"!) They repatriated the car but could not provide an ETA which our garage asked for. With every phone call I made to find out the arrival date I was reminded that "it might take up to 15 working days" while being assured that "I would be notified before the car would arrive to the UK". When the car did finally arrive I had no warning. In retrospect, I doubt the service I got is worth the annual premium.
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Web Links
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Car insurance | Challenge us for cheap car & home insurance ?
Get 8 weeks' worth of FREE car insurance cover from Direct Line, thanks to our World of Super Sized deals. Expires 3rd January 2010. Also check out our deals on home insurance. ... European Breakdown
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Breakdown Cover Insurance Policy UK
At Direct Line our breakdown cover insurance offers you all the reassurance and service you'd expect, and yet our breakdown cover starts from just £23 for services within Europe and the UK.
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Breakdown cover - Britannia Rescue - UK & European Breakdown
At Britannia Rescue we have been committed to providing our members with the very best breakdown cover and service for over 25 years. ... Over 3,000 breakdown professionals ... Cover Options
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Breakdown cover, European breakdown cover, roadside assistance |
Looking for rapid UK or European breakdown cover? Green Flag's average response time is just 30 mins and 86% of vehicles are repaired at the roadside. ... Cover Options ... Registered in England and Wales No:
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Car insurance, Home insurance from Privilege
Privilege Insurance is underwritten by Direct Line Insurance plc which is authorised and regulated by the Financial Services Authority. Registered office: ... Cover details; ... Breakdown information;
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Breakdown cover, European breakdown cover, roadside assistance |
Looking for rapid UK or European breakdown cover? Green Flag's average response time is just 30 mins and 86% of vehicles are repaired at the roadside. ... Cover Options ... Registered in England and Wales No:
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Green Flag breakdown insurance cover Green Flag breakdown insurance
Green Flag specialize in Rapid Breakdown Cover. Everything we do is focused on getting your wheels turning as quickly as possible. ... Best On-Line Breakdown Cover Provider 25% online discount
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Breakdown Cover Insurance Policy UK
At Direct Line our breakdown cover insurance offers you all the reassurance and service you'd expect, and yet our breakdown cover starts from just £23 for services within Europe and the UK.
www.directlineinsurance.com -
Price Comparison - Compare Breakdown Cover from AA, RAC, Direct Line
Even the largest UK breakdown operators may use a similar network of European Breakdown and Recovery Operators when operating abroad. Compare our prices against those of the AA, RAC & Direct Line.
www.vehicle-rescue.com -
Direct Line service breaks down | Money | The Guardian
Before going on holiday to France, I bought Direct Line breakdown cover for my car just for the week. On the return journey, still 100km away from the port, the car lost power.
www.guardian.co.uk
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