| Customer Service | 7.5/10 |
|---|---|
| Quality of website | 6.5/10 |
| Value for Money | 4.4/10 |
| Reviewer Rating | 3.8/10 |
| Overall Rating | 4.3/10 |
By dornafield on 8th Jan 2007
| Goods purchased & cost | Various £252 |
|---|---|
| Customer service | Non-Existent |
| Delivery | Still waiting |
| Quality of website | 7/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
They seam to have all the toys you want!
They take the money and don't send the goods, then your problems really start.
I ordered a collection of items from Boys Stuff on the 10th of December for Christmas 2006, one of which was my wife's Christmas pressie. On the 19th a large box arrived with some items missing. 9 days?... Pretty poor delivery. It took me all morning to get through on the phone, as there were no replies to my emails, only to be told that the remaining items were in transit in a separate box. They never arrived in time for Christmas, and here we are on the 8th of January, and still nothing!!
At least they are answering the phone now, but they still don't do anything to provide me with what I paid for nearly 3 weeks ago.
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