dazstrev's Review of U2 Conservatories and Windows
7th Jan 2007
Overall Rating
- Value for money
Offered the cheapest quote from three local West Midlands companies. However, the price did go up from the original quote due to re-enforcements that needed putting in. However, when they fitted the windows we did not see any re-enforcements added.
Bad Points
They delayed the install day twice, and they did not contact me to let me know. I had to call them, and that was when they told me they were not being installed that day. The front door locking mechanism has broken, and they have not been to fix it, even after 10 months. The Fensa certificate took 9 months to arrive, and it only came after I contacted Fensa, and after 8 months they had no record of my windows being fitted.
General Comments
I am very disappointed with U2 Conservatories and Windows, who are based in Cannock, Staffordshire. Don't always take the cheapest quote. Shop around and research the company you choose. I still now keep phoning this company to repair my front door, and every time, they say they will get it sorted, but still nothing after 10 months.
I paid over £3500 for 8 windows and a front door, and to be fair the other companies were not much more, and I wish I had chosen another one now, but unfortunately it's too late!!
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Members' Comments ondazstrev's Review
sean0160 on 5th Mar 2007
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I had a conservatory fitted by U2 Conservatories of Cannock in September 2005, I still have on-going issues which I am trying to resolve.
I have experienced no after customer care at all.