hmv www.hmv.co.uk review

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Average Ratings

Customer Service	5.8/10
Quality of website	5.4/10
Value for Money	4.9/10
Reviewer Rating	3.4/10
Overall Rating	3.3/10

30% Recommended7 out of 23 Reviews

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By gcflewitt on 6th Jan 2007

gcflewitt's Ratings

Goods purchased & cost	PlayStation 2 game
Customer service	Non-Existent
Delivery	Still waiting
Quality of website	9/10
Value for money	1/10
Overall value	1/10
gcflewitt's recommendation

Good Points

Excellent website, offering great prices, and it gives the impression of international quality reputation!!

Bad Points

See below...

General Comments

I ordered a PlayStation 2 game from HMV on the 11th of November for a relatives birthday. This didn't arrive in time. After an enquiring email, they reassured my it was on order through the supplier, and it should hopefully be with me by Christmas. However, they offered for me to cancel if I wished. As it was a good deal I carried on with the order, but I sent an email every few days, as I really wanted this to be in time for Christmas.

Well, Christmas has been and gone, and today (6/1/07) I still have not received the item! It has now become a running joke amongst friends and family about when I will receive it, so I will not cancel the order out of principal.

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