ANC Courier Service Review

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0.7 stars
Average rating for this product is: 0.7 out of 5

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vijay9's Review of ANC Courier Service

5th Jan 2007

Overall Rating

0 stars
  • Value for money
    0 stars
Good Points

None


Bad Points

They failed to deliver an item bought off Ebay, not only within one day, but they failed altogether to deliver it, and sent it back to the sender, thereby causing me to incur not just a delay, but additional costs as a result of this.


General Comments

I am most displeased with this company, as not only did they fail to deliver an item to me, they queried my address, which is a joke, as I live in London, and the postcode is for my building and my building alone. Amazingly, ANC Courier Service seem to be the only courier company in the whole of the UK who cannot find my address. Although promising a next day service, they held on to my goods for over a week and made no attempt to contact me by post, as I could have gone to their offices and collected it, as I work in the vicinity of their offices. They made no attempt to deliver it, but just returned it to the sender. I asked the supplier to resend the item, and they said they can't, as they would be recharged for the delivery. I for one am reluctant to pay for delivery via this courier, as I haven't had the goods from them, and now I feel I cannot trust them should they be used again, and why should I pay 12 pounds odd for a non-existent service even once? I will be taking this matter up with Ebay and further if required.

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