Fihalhohi Island Resort Review

Overall Rating

The barrier Reef is excellent.

Bad Management, repetitive and tired food, being overcharged!

Fihalhohi island is very pretty, with a good barrier reef and lots of tropical fish.

Unfortunately the atmosphere wasn't as good as we thought.
Everyone we spoke to seemed to have some complaint.

The non-motorised sport were not included in the package as stated on the First Choice website.
The comfort rooms weren't quite so comfortable, a lot of the rooms like ours had a lot of humidity coming through the walls.
The food was very repetitive and not fresh at all, so quite a few people had tummy bugs at some point of the holiday.

While we accept that it was a budget resort I didn't expect to have all these problems.

A couple of days before departure we asked to see a summary of our itemised bill.

The statement was produced, and when we started to go through it we realised that there must have been some mistake, as we had been overcharged on several occasions!
The resort had a happy hour for cocktails, from 6 to 8pm, and a promotion on Australian wines during the first week of our stay but on the final bill they always charged us the standard rate regardless.

When we queried the statement and asked to see the bill, they were very slow to produce the bills, in-fact it took them days.
Eventually the day before departure they showed us some bills. When we asked for an explanation on the different price charges, they were unable to come up with any explanation and I was told quite abruptly that I should, just pay your bill sir!

Of course, during the stay we weren't given any receipts, occasionally we were asked to signed for goods consumed but not always.
So we were unable to take the matter any further without any bill copy proof.

At that point we knew we had been incorrectly charged and we had no choice but to pay the additional unreasonable charges!
The extra charges amounted approximately to $100 or so for the two of us.

The day before departure the First Choice Rep got in touch with us and I explained the situation to her.
She said she was sorry to hear about the overcharging incident but unfortunately this had nothing to do with First Choice.

This is not our first holiday to the Maldives, we have been to Holiday Island and Kuramati Island previously and we loved both Islands.

Needless to say, we will not consider or recommend anyone we know a holiday at Fihalhohi Island resort, as we feel that dishonesty is the worst complaint of all!