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Picture courtesy of TonyC.
| Value for Money | 6.1/10  |
|---|---|
| Reviewer Rating | 5.5/10 |
| Overall Rating | 4.9/10  |
By willid
on 30th Dec 2006
| Value for money | 3/10 |
|---|---|
| Overall value | 0/10 |
 willid's recommendation | |
Claims of low energy prices
Administration
I took over a Utility Warehouse account after the death of a relative. I cancelled phone and internet service by phone and letter, but they ignored my requests. They sent hugely increased estimated gas and electric bills, despite no energy being used. They promised everything would be sorted out by the next bill. I'm 4 next bills down the line, and I have a threat of debt recovery on a £90 credit - work that one out!!! This company claims to be the most profitable in Europe. Probably because they charge 10p a minute on their helpline, but they don't answer in less than 1/2 hour.
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 1 | 1 |
Total Respect: 0
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