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| Value for Money | 5/10  |
|---|---|
| Reviewer Rating | 5.5/10 |
| Overall Rating | 7/10  |
By BobNovak
on 30th Dec 2006
| Value for money | 5/10 |
|---|---|
| Overall value | 5/10 |
 BobNovak's recommendation | |
I required a service call from ThermoSpas within the first two weeks of getting the Park Avenue Gold spa. The average wait for a call to service is 20 to 25 minutes. One call to tech support was not answered after 45 minutes, and I was on hold with a message stating I was the next call to be answered. The service tech changed a part and the spa became inoperative. The next service call will be one week.
They call this a top rated spa? I have spent more time listening to their hold message than in the hot tub.
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